The Test - Form of questions

Each of the questions is multiple-choice, with four potential answers. One is correct (the key) and three are wrong (the distractors). They are designed to encourage candidates to reason correctly and work things out carefully. Finding the correct answer to a question will not depend on having answered the previous question correctly.

The test is made up of groups of questions based on different scenarios. Each group will include questions from more than one skill area:

Candidates must have knowledge of word processing, spreadsheet manipulation, data processing, use of the Internet and email.

Questions may be set in the context of:

• Travel, e.g. journeys by car or public transport, holidays away from home
• Leisure activities, e.g. hobbies, sports, clubs, TV, cinema, music, theatre
• Employment, e.g. job roles, organisations, pay rates, income
• Domestic activities, e.g. cooking, shopping, DIY
• Personal items, e.g. health, social security, social activities, address books
• Goods, e.g. food, clothing, toys, furniture, audio-video equipment, cars
• Climate and weather, e.g. rainfall, hours of sun, temperatures, forecasts
• Public records, e.g. library catalogues, electoral registers, census data, DVLA records
• Standard documents, e.g. invoices, order forms, bank statements
• Production, e.g. products, materials, suppliers, overheads, drawings, labour
• Services, e.g. house agents, banks, mail order, education, health