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You are in: Black Country > Features > More features > Stairway to doggy heaven

Claire Digby of Pets 2 Heaven

Claire Digby of Pets 2 Heaven

Stairway to doggy heaven

Claire's helping people in the Black Country come to terms with losing their pets. She knows what it's like to lose your best friend which is why she offers 'animal bereavement counselling'.

For some people, receiving professional emotional support is the only way to come to terms with the loss of a close friend or loved one.

A 'memory memorial' in a plant pot

'Memory memorial' in a plant pot

Stourbridge-based Claire Digby though offers a form of therapy for those of us who've had to suffer a slightly different but often no less distressing loss: the passing of the family pet.

Claire, who was born and bred in Halesowen but now lives with husband and two children in Pedmore, first had her idea two years ago after being devastated by the loss of Junior, the Digby's cocker spaniel.

Claire sells a range of mementos and provides a shoulder to cry on for Black Country folk adjusting to life without their beloved pets. She makes her own 'memory memorials', granite headstones and other ornaments.

Memorial plaque for Claire's dog

Memorial plaque for Claire's dog

"People almost feel ashamed of being upset when they lose a cat or dog," said Claire, "as though it's something embarrassing to cry about. But for some people who may have had the pet for 10, 15 years, the grief when they die can be just awful."

Since founding 'Pets 2 Heaven' a year and a half ago, Claire has travelled all over the Black Country and beyond, personally delivering animal walking sticks and house signs and offering support to those trying to cope with their grief.

"People almost feel ashamed of being upset when they lose a cat or dog, as though it's something embarrassing to cry about"

Claire Digby

"The memory mementos are a great comfort," she says: "I've found that it really helps if people put them in the pet's favourite place in the garden, like a flower bed or certain patch of grass that the pet used to love. It helps you come to terms with the loss, whilst at the same time remembering all the fun you had with the animal."

A massive animal lover, Claire has years of experience with the RSPCA, and her regular contact with pet-owners over the years has made her a genuine source of comfort for those dwelling on the loss of a furred companion.

Claire with a 'memory memorial'

Claire with a 'memory memorial'

"I don't need to tell anyone who's had to deal with it, about what it's like to go through the pain of losing an animal," she says with a knowing smile. "I recently took some mementos to an elderly couple in Kingswinford who'd lost their dog of 15 years. They were both well into their eighties and know they will never have a pet again. I was crying with them by the end of it!"

Beryl and William Price of Stourbridge were helped by Claire to come to terms with the loss of their dog Penny, 18 months ago. "It's such a lovely idea," said Beryl, "it helps us remember Penny and was a great comfort to us when she died. The really nice thing is that it wasn't expensive; that's not what it was about. I mean we're both pensioners and Claire really helped us. We're very grateful to this day."

A dog

To Claire, this is her favourite part of the job. In fact, as she says: "It's not like work at all. I love people as well animals. So getting out there and meeting fellow animal lovers and helping them deal with their loss is very satisfying. Whether it's dogs or horses, cats or goldfish, it can be genuinely heartbreaking when they die, but our ornaments and memorials help the healing process.

"I just want people to be aware that there are those of us out there who know what it's like to lose an animal, the pain it causes, and that there are ways to come to terms with it," she says. "the gratitude I get from people makes the whole thing worthwhile. It's so rewarding. I can't make the pain go away obviously, but I can help you come to terms with it."

last updated: 17/06/2008 at 10:53
created: 22/02/2006

Have Your Say

Have you lost a pet? How did you cope?

The BBC reserves the right to edit comments submitted.

Lyn Davies
I have had 4 dogs privately cremated in Holywell, Wales. I was so upset but know that I gave my dogs the best of life they could have. It's their life and they don't live as long as us. I have bought a plot in a private cemetary where I can sneak my dogs in with me and my husband. We wil be together forever !

Anna S-Kershaw
My husband and I lost our big boy Shad today. We didn't have him put to sleep even though he was diagnosed w/ liver cancer. We love you so much Shad. Thank you for waiting for us and dying in our arms. You'll forever be missed and loved. Thanks for giving us your loyalty even on your dying day. Thank you for keeping up and trying your best to stay alive for us. We'll miss your barking and your wagging tail. The hardest thing to do was burying you. We love you Shad!

Julia/Sarah thomson
My family, lost our beloved dog Benji on the 7th of January 2008. He has been in our family for 13 years and we had him since he was 5 weeks old.He was our saviour in many ways and we will all miss him so so much. we have all cried till there are no more tears left to flow. its only been a week and already we miss him so much.He was diagnosed with Diabetes and was incontinent and weak and disorientated.It was kinder to let him go and let him be in peace. He is in a better place now and i cant wait to be reunited with him one day in heaven.x we all love you very much Benji and will never forget you xxx my thought are with those others who have lost there beloved pets x

Milley
I lost my very close young brother just recently, we have his dog and its time he joins him, Bob is deaf, 75% blind and now is very wobbly on his legs and has to be helped up at least three times a day.I cannot describe our painful mental state of making such a decision. I am willing to do and pay the earth to ensure that his last moments are as painless as possible, and will have him put in a sleep mode, before that horrid injection, I love you Bob,

Claire
My 3 year old puppy Izzy was put down from having fits and then a few days after my 12 year dog Jess died from cancer throughout her body. Its the hardest thing coming to terms with losing people or pets you love but they wouldnt want you to stop going through life being happy and content because of their own departing. Theyd want you to go on striving and thinking of them all the time in there happiest moments, keeping your head up high and never forgeting them is what you should do because thats what they'd do for you if you went. Love them forever, never forget, treasure their lives by staying alive yourself and telling people about your best moments with them and how they made your life wonderful. RIP - Izzy and Jess xx

Debbie Basile
I lost my little pomerian 9 yrs old. I really am having a hard time she truly was my little angel. I love her so much and hope there is a doggie heaven and I will see her again and be with her FOREVER

Lorraine
My furbaby died June 28, 2007. She suffered with skin cancer and cushings. I haven't stopped crying, perhaps I never will. My Daisy was my companion for 15 great years. I am inconsolable as is my husband.

candace
we lost buddy today to pancreatic cancer...we are dealing with it by talking about our feelings and sharing the ggod times we had with him. the pain is like a whole in our hearts. hopefully over time it will heal.

dani
i lost my dogs mikey and cleo last year and i am still crying

Dee
I am not coping with the loss of my beloved black labrador Solo last Saturday, 9th June 2007. He was nearly 16 and had become incontinent and unsteady on his legs. He had fallen spreadeagled at the back of the kitchen door so it was difficult to get to him. In the end I had to make the decision that it was kinder to let him go to doggy heaven. I feel like the excutioner, feel I have let him down badly and wonder if I should have waited that bit longer although he had been going downhill over the last two years. Since his companion of 11 years had had to be put down through cancer he had become a lonely little dog and although we had such a special bond I know he missed William so much. I am inconsolable but know that with time this grieving will pass and I can remember my beloved Solo with fond memories and not gallons of tears. My heart goes out to all who are missing their pets.xxx

Lesley
I lost my best friend meg 10 days ago,she was a beautiful little jack russel.she had cushings disease & kidney failure.I just cant accept that i will never see her again,i think i still hear ,see& feel her in every room in the house.I also wonder if i made the right desicion to let her go it is haunting me from morning till night.I would give anything to have her with me.I hope that wherever she is she is happy & will never ever forget me.(goodnight my little meggie,i love you so so much)xxx

Carolyn
I lost my baby girl chelsea (Shih Tsu)one week and one day ago to cancer. She was 13 years 7 months when we had to put her down to stop her pain. What a strong girl she was! Her personality was so strong and she loved me so much as I did her. I have not stopped crying since she cried out to me in the night and then I knew it was time. She looked at me as to say, Mommy, I'm sick. She wanted to go to get rid of the pain. I wish I had spent more time with her and took her for more walks. The guilt is too much for me to handle. She had her daughter with her for the last 10 years and the two of them were unseparatable. Now Maggie is in deep depression and does not know what to do without our Chelsea. Chelsea was the leader of the pack and Maggie just followed. Chelsea had her games that she played with me and you knew she just wanted loving and wanted to show her love to me. she slept with me and kept me warm in the winter months. she would cuddle next to my chest and I would put my hand under her belly to keep warm and she knew she was helping me. she did anything to please me and I will never forget her. My husband said I had to stop the tears now and take care of Maggie. He is right but hard to do. She was my best friend.

Judi
I had to have my most beloved friend, Corrie, a 14 year old, gorgeous collie x, put to sleep 2 days ago.She was a bit stiff with arthritis, but a week ago, suffered a small stroke. She was still able to move, but more slowly, and a bit squint. As the week progressed, she slowly went downhill, losing her appetite, becoming more lethargic, and towards the end, being unable to move much.The vets were brilliant, and cared for her very well, and at the end, came to our home at 11.30pm, to help her on her way, peacefully.I dont think its really sunk in yet. I love her sooooooo much. I miss her so much. Our other dog, Jet, is completely mystified. She is walking round the house and garden looking for her. She had been in her company before, but while the vet was there, she went out for a short walk with my brother. We let her see Corrie after. Of course, she didnt realise anything had happened. We have to be very gentle and supportive to Jet these next few weeks. And ourselves.Corrie will be very sadly missed by us all - she is buried in our garden, where she loved to play, so at least when we go out there, we can 'talk' to her. I like the idea of these pet memorials.

Sasha Roper
I am putting my dog to sleep tomorrow and i'm very upset about it. I have had my dog for 14 years and I dont know how i am going to cope without him. I am extremely distressed and upset and tomorrow onwards will be even worse.

Michelle Leyba
Hi my name is Michelle, And today my dog m&m got hit by the school bus and he died he broke his spine and it felt like i had a bad dream but it was a real thing and my mom dad brother and me were all in tears..:( we all could probally make the worldslonggest tear river he has been with us for almost 8 years and now he is gone....We miss him. and my cat is probally going to have a panic attack cause he loved him so much every night he would sit in the foyer and meow till m&m came out then he would go right on his leg and fall a sleep.......And if you are wondering i am 10 years old and i have had him since i was 2 years old

Grace Torrens
I had one of my wee jack russells killed this day last year 28th Oct. Wee Jo-Jo I called him. I put in a bad year because of losing him. The thing is I never really found out what happened. Normally he never went n ear the road, when I went to call them in before I went to town the others were there but he wasn'tthere, next day he was found on that road up over the bank. Where was he when I wernt to the road? the person who I am almost sure done this went past about 10 minutes before I went to call him in, says she seen him, he ran out but definately ran back to-wards the drive

Mary
yes i had to put my mom's dog to sleep today. my mom died almost 2 yrs ago and Ike was all i had left that was really hers. i am not coping very well at all. i am not over my mom and now my (her) dogs. i had Ike for almost 16 yrs. he was the best dog i ever had in my life. thanks

shelleyone
ilost my 8yearold staffordshire bullterrier two weeks ago she had cancer im finding it very hard to come to terms with it my life is empty now shes gone

Rachel
I lost my best friend in the whole world a few weeks ago. His name was ToeToe. He got hit by a car. I cant get over his death. I need him back. Im not the same person. He was the best dog in the whole world. He was 7 when he died. He used to sleep with me every night. I dont know how to deal with it. All i keep picturing is his little bitty body getting hit by a car, and the car not even stopping to see if he was okay, even though he wasnt. All i can do is hope to God that there is a doggy heaven:(

Vicky
I had to have my Jack Russell Harry put down on June 6th and haven't stopped crying since. Even though he was only 3 he'd turned destructive and very nasty, killing two cats and a kitten; attacking the postman and finally biting my face and lips. How can a dog that is shown nothing but love and respect turn out this way? My local vet tells me that these things happen, that there was no way Harry could be re homed as next time it could have been a child. "But our family love him, we'd never smack or hurt him." The vet nodded and tried to tell me something, but I couldn't listen anymore; I ran out of the vets in tears and like I said before haven't stopped since. I've had dogs all my life (I'm 43) but never known anyone like Harry, the little dog that did £1000's worth of damage, tried to attack someone everytime he was taken for a walk, who ripped a pair of curtains a every week, who snapped at two teenagers resulting in them shouting they were going to break my legs and smash my windows. All these things but what I'll remember is the little black and white ball of fur who loved to be picked up all the time, who cuddled up to every night and fell asleep in my arms and cried and whimpered if he thought he was going to be left alone (he never was.)

sharon and graham
We had to have our beloved collie x Brody put to sleep on the 29th of June 2006. We had him for nearly 14 years after getting him from kennels at 4 weeks old. He was one of seven brothers and I can still see us having the pick of the litter. He was a joy to have and we had many wonderful, happy times with him. Now he is no longer with us we find it hard, still seeing him in all his favourite spots, waiting to be nagged by him for his walks, chocs etc. We are taking a day at a time, getting over all the hurdles(stepping into an empty house, not taking his bed upstairs at night, not being greeted by him in the morning). We know sadness will be replaced by lovely memories, time being a great healer. we love and miss you Brode.

sarah hands
only lost my pet yesterday i had to have him put to sleep has he had kidney failure and liver cancer. His name is Paddy and he would have been 5 today. im finding it really hard to cope with i cant stop crying. I miss him so much already.

Viv
I lost my most precious and beloved Tara (collie cross)three years ago this August and sometimes the pain of loss still overwhelms me and takes my breath away. I still get tears in my eyes thinking about her and her untimely death due to cancer and malpractice by a vet I totally trusted (never again). Tara was quite simply my life and how I coped with going back to an empty house in those first dreadful months I will never know. The empty house screamed at me and all the empty places where she used to be were like a knife in my side. I couldn't accept that she'd never trot down the stairs to greet me again. It was bleak beyond words. But how else could it be? I adored her, she was my boo, my baby girl and if I was fed up or tired, I only had to think of her and spending time with her and I felt my sprits lift, such was her power. I have many, many regrets about the way she died (I couldn't cope, couldn't accept I was going to lose her) and the pain of all that will NEVER go away. I made mistakes and I am suffering for it. What I woudln't give for one more day to hold her close and drink her in. My beautiful, beautiful brown eyed girl - wait for me, I'll come and find you one day. What joy.

Alicia Carmichael
I lost my Cocker spaniel Kelland yesterday , He was given to me when I lost my first and only baby after finding out I could never any children I received a call that a cocker spaniel was about to be put to death if I couldn't find him a home . I rushed over and fell in love with him and we never looked back . He would have been 16 yrs in July the vet informed me that he would never show me pain so I had to be careful and watch him. I notice blood coming from a turmor on his back side so I made the decision . I question myself every minute of the day if I did the right thing. I have never felt such pain I am truly heartbroken.

sandra
i coped and i cried

Sharon Cleary
My whole family have lost 'Ells' a male staffordshire bull terrier. We lost him yesterday (Sunday 30th April 2006). It is so difficult to describe our loss. Ells was an exceptional dog - he was being badly mistreated in London and when my daughter found out she went, together with her partner to 'rescue' him. My daughter was pregnant at the time and despite this, she travelled from Southend on Sea, by train and two buses to get to Charlton, South East London where she knew Ells would be. Faye (my daughter's name) went into the flat where Ells was and asked to take him for a walk (on the pretext of saving him) - finding a piece of rope and brought him back to us at Southend. Faye still lived at home then so myself and my husband had Ells with us for approximately 6 months. Faye and her partner eventually moved into their own home - four doors away from us - where Ells went to stay with them. After my grandson was born my daughter had to move and found herself in the most tinest flat - unfair on Ells - so my son Danny had Ells to stay with him so we all had access to him. We have another rescue Staff called Misty. Her and Ells were 'boyfriend and girlfriend'. Ells spent many times with us, my daughter and my son until he sadly became ill and he was 'put to sleep' yesterday. The whole family are in mourning including my 4 year old grandson - who actually knows the word 'died' as his daddy's dog Duke died last year. My grandson cried which was so special as it makes me feel he has marvellous feelings for a child so young. It is now Monday and the loss is so painful for all of us. Hopefully in time the loss will not be so painful but the memories will always be with us. Ells is buried in my back garden, as he spent a lot of his time with us and all the family. When my husband and I eventually leave this world, our children will inherit our house and after them - their children - so Ells will always be with us.

Jose and glenn edwards
We lost Kassie our Shetland Sheepdog on the 6th of april, We had her as a rescue when she was 2 1/2 yrs old, she was coming up 12 yrs in june, she had an un opperable large cancer tumar, in her stomach by her Intestine, We miss her very mutch. She had been under the vets in corsham wilts since we moved in Jan for 3 months. We fell as if we have lost part of our body. My husband said he would not have anymore dogs, He could not replace our little girl. I have a cuddley collie toy, and pictures of Kassie in the bedroom where she used to sleep in her bed, I stoke it and look at her pictures at same time, feel surround if you like . its the only way i personaly can cope with the loss, My husband was at home all the time with her while i was working, he is retired . We have put her to rest at my aunties with pictures and a lovely plant, she is surrounded by live animals cats and dogs chickens doing ther everyday things, at least she is never alone. Thankyou for listening to us . Yours sincerley Josie and glenn edwards .

Suzanne Thorpe
I lost my beloved spaniel Jamie last summer. He had reached 15 years and seven months and he had been my 'boy' since he was 8 weeks old. I have founded my own animal charity for him, PAWS IN NEED, reg 111057 which helps stray cats and dogs abroad but nothing lessens my loss or my emotional pain and I don't think anything ever will. I miss him every moment of every day.

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