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Learn the basics

Part ofCommunication (Levels 1 and 2)

  • Learn the basics

    • Listening, interrupting politely and moving things on

      Showing you're listening, interrupting politely and moving the conversation on.

    • Asking questions, being clear and persuading people

      Asking the right questions using the 'five Ws' - who, what, when, where and why. Getting the details right and using the power of persuasion.

    • Knowing when to use formal or informal language

      Using formal and informal tones and laying out a letter. Understanding the language around us and finding the appropriate style.

    • Reading tips, the purpose of texts and spotting mistakes

      The purpose of texts, how to scan and skim and finding the meaning in a piece of writing.

    • Finding the right information and planning how to respond

      Evaluating texts, reading in detail, responding and making choices.

    • Where to use capital letters, adjectives and conjunctions

      Writing different types of sentences using nouns, capital letters, adjectives and conjunctions.

    • How to write clear and interesting sentences

      Choosing the right tense, verbs, consistency and making sense in writing.

    • Tips and tricks for spelling words correctly

      Checking your spelling using some simple tips.

    • Ordering text logically, paragraphs and checking spelling

      Putting text in a logical order. Planning and organising paragraphs, proofreading and checking spelling.

    • Using punctuation to write better sentences

      Getting to grips with commas, apostrophes and punctuation marks in writing.

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