Listening and talking
Talking
Effective spoken communication requires a combination of well thought-out ideas, clear and audible delivery and, where appropriate, due consideration for other people’s opinions.

Reading
- Guide Number18 Guides

Writing
- Video Number4 Videos

- Guide Number8 Guides
- Video Number1 Video

Spelling, grammar and punctuation
- Guide Number3 Guides

Organising and using information
How to carry out essay research and note-making
Learn how to research and make notes for your essay.
