 The scooter riders said they had had no problems elsewhere |
Three disabled people on mobility scooters have told how they were ordered to leave a Swansea pub. The landlord of the Cross Keys turned away the scooter riders, saying that he felt the machines could block an exit and cause a fire hazard.
But the Disability Rights Commission is looking into the cases and said disabled people have the right to go into pubs in scooters.
The full story was told in BBC Wales' X-Ray programme broadcast on Monday.
David Thomas, Debbie Morgan and Jane Hodgens all told the programme that they had been ejected from the city centre pub.
"I'd gone in through the main entrance and out to the beer garden ready to order my meal and I had this woman come chasing after me saying 'Oi you, out, you're not allowed in here'", said Ms Hodgens.
 | I felt degraded, really degraded, I'd never been kicked out of anywhere before  |
A few weeks later Debbie Morgan was also asked to leave by one of the bar staff.
"I got as far as the bar and I was told, 'You can't come in here with that.' "
David Thomas said he was also turned away when he went in for lunch with his son last month.
"The next thing a woman came over to me and said, 'We're not serving you'. I said 'Pardon?', and she said 'We can't serve you'. I said 'Why?'
"And she said 'We don't serve anybody who's got one of them carriages'.
 The pub landlord has apologised to the three customers |
"I felt degraded, really degraded, I'd never been kicked out of anywhere before."
Ian Feeney-King, landlord of the Cross Keys, told X-Ray, that the pub was pretty narrow inside and with 28 years' experience in the trade, he felt the scooters could block an exit and cause a fire hazard.
"These things are mobility aids," he said. "They don't actually fit underneath the table, so for you to come in to the Cross Keys to have a meal you step out of those things, and sit in a chair, which then means those things are left wherever in the pub".
The fire service, however, said the scooters did not pose an additional fire hazard.
Mr Feeney-King said he regularly welcomed wheelchair-users and apologised to the three scooter-users for any offence caused.
He added that he would welcome scooter-users into his pub if they parked their mobility aids outside. His staff would help them do that, he said.
The Disability Rights Commission said it was deeply concerned and said disabled people should have the right to take scooters into pubs.
It says it is looking into whether the Disability Discrimination Act, which was fully implemented in October, had been breached.