| You are in: UK: Scotland | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
![]()
| Wednesday, 13 December, 2000, 19:40 GMT New helpline for NHS patients ![]() Patients will be able to speak directly to medical staff NHS patients in Scotland will be able to use a new 24-hour telephone helpline from next year. The new service, called NHS 24, will offer guidance, health information and advice by qualified NHS nurses over the phone
A similar scheme, NHS Direct, is already in place in England and Wales. Jim McIntyre, a senior director of Scottish Enterprise, has been appointed to launch and expand NHS 24. Small pilot schemes will be set up early next year before the helpline is rolled out nationally in the next three years. Ms Deacon said the telephone service would give patients access to services "all day and every day". She said: "This project will represent a transformation in the front line services available to patients.
"NHS 24 will provide the public with an advice line to deal with worries. "It also ensures patients are directed to the appropriate place in the NHS should further action be required." The Scottish National Party said the executive had missed its own deadline for implementing NHS 24. Health spokeswoman Nicola Sturgeon said: "In New Labour's programme for government a pledge was made that the NHS telephone advice service would be up and running by early 2000. "It is now mid-December, a similar programme is up and running in England and Wales, yet the health minister has still failed to announce a firm date for full implementation of this service in Scotland." |
See also: Internet links: The BBC is not responsible for the content of external internet sites Top Scotland stories now: Links to more Scotland stories are at the foot of the page. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Links to more Scotland stories |
| ^^ Back to top News Front Page | World | UK | UK Politics | Business | Sci/Tech | Health | Education | Entertainment | Talking Point | In Depth | AudioVideo ---------------------------------------------------------------------------------- To BBC Sport>> | To BBC Weather>> ---------------------------------------------------------------------------------- © MMIII|News Sources|Privacy | ||