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Wednesday, July 8, 1998 Published at 18:26 GMT 19:26 UK
UK Politics
NHS complaints soar
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Complaints about NHS care have risen but remain low
Complaints about the health service have risen sharply but remain low.
New government figures show that since 1994-95, the number of official complaints received by the Health Service Commissioner soared by 52% in England, 36% in Scotland and 33% in Wales.
The figures were revealed by Welsh Health Minister Win Griffiths in a Commons written reply.
He wrote: "The number of complaints referred to the commissioner is low - 149 in Wales, 196 in Scotland and 2,315 in England."
He added: "Relatively small numerical changes, therefore, can produce larger percentage movements year on year than are justified by the trend."
UK Politics Contents
A-Z of ParliamentTalking PoliticsVote 2001 | Relevant Stories 16 Jun 98�|�Latest News Nurse complaints reach record levels 15 Jun 98�|�Latest News GP complaints double |
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