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Last Updated: Wednesday, 9 June, 2004, 14:02 GMT 15:02 UK
Closure date for bank call centre
A bank has announced its Tyneside call centre will close at the end of November as it moves jobs from the north-east of England to India.

In October, Lloyds TSB announced it was closing its call centre in the city and on Wednesday it revealed the November closure date.

Unions have been campaigning against moving jobs to India and have collected thousands of signatures.

The company has been working to help those affected find new jobs.

When the closure was announced in October, 960 people worked at the Newcastle call centre. The bank says there are about 400 people there at the moment.

Retraining grants

The Lloyds TSB Group Union says staff in India, where the jobs are being transferred to, are paid approximately 10% of UK salaries.

The union believes Lloyds TSB could eventually transfer thousands more jobs to India.

A Lloyds TSB spokeswoman said it was committed to offering anyone who is still at the Newcastle centre when it closes, and who wants to stay with the company, another job.

She said it was also offering �2,000 retraining grants and had already redeployed people within the company.





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SEE ALSO:
Shareholder demo over bank jobs
21 May 04  |  Tyne/Wear
Protest at call centre jobs plan
08 Mar 04  |  Tyne/Wear
Call centre deal accepted
19 Dec 03  |  Tyne/Wear
Bank closes call centre
30 Oct 03  |  Tyne/Wear


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