Norfolk and Norwich University Hospital was financed through a PFI

A survey of patients at the Norfolk and Norwich University Hospital (NNUH) found that 88.7% of patients rate their care as "excellent to good".

That is 11.4% higher than a similar survey carried out two years ago.

It also found that 58.4% of patients said their rooms were "very clean" - up 26.2% compared to 2002.

The Patient Survey report for the NNUH NHS Trust's hospitals was published by the Healthcare Commission.

We are determined to build on this and to continue to improve services for our patients Anna Dugdale, director of resources of NNUH

A total of 524 adult in-patients at NNUH and Cromer were interviewed for the survey.

The survey also found that 3.8% of patients felt their care was poor, compared to 3% in 2002.

It also found that 7.2% felt their room or ward was not clean, compared to 12.6% of patients in 2002.

Anna Dugdale, director of resources, said: "The 2004 patient survey for our Trust shows some big improvements on two years ago, particularly around quality of care, food, and cleanliness. This is a testament to the dedication of all our staff.

Cuts in spending needed

"It's very encouraging to hear such positive feedback from our patients. We are determined to build on this and to continue to improve services for our patients."

The flagship hospital recently lost a star in the hospital league tables.

Managers have said they need to make �15m in cuts at the hospital.

Staff at the NNUH are being asked for their ideas to save the money.

The NHS Trust which runs the hospital claims there will be no NHS job losses, but they will cut back on their use of agency staff.