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Last Updated: Wednesday, 19 November, 2003, 10:27 GMT
New fears over 999 abuse
Police control room
Genuine emergency calls may not be answered
A man dialled 999 to complain there were no buses running in his street, police have revealed.

The call was one of hundreds received by the Avon and Somerset force in the past year.

Others came from a woman who found a pigeon run over in the road and a man who wanted a police car to get his Social Security payment.

The force says it could be stopping a real life or death call from getting through, and are adding the recordings to their website to highlight the problem.

Chief Superintendent John Buckley said: "It is quite amazing the number of people who dial 999 when the nature of their call is quite clearly not a life or death emergency matter.

"By publishing these calls it is hoped that it will raise awareness of the issue facing call handlers and hopefully reduce the number."

The public have a chance to take part in a live webchat on the force's website with Chief Superintendent Buckley on Wednesday, between 1800 and 2000 GMT.




WATCH AND LISTEN
Avon and Somerset Police calls
"You are ringing 999 because a pigeon has been run over?"



SEE ALSO:
Woman banned from calling 999
13 Nov 03  |  Southern Counties


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