 The protest is taking place at BT directory enquiry offices |
Demonstrations were held on Thursday outside three BT directory enquiries centres in the East over plans to move work to India. The telecommunications giant says it plans to create 2,000 jobs at new centres in Delhi and Bangalore.
The Communications Workers Union (CWU) staged protests outside offices in Bury St Edmunds and Lowestoft in Suffolk and in Milton Keynes in Buckinghamshire between 1100 and 1500 GMT.
They were part of a national protest at 34 call centres across the country.
A CWU spokesman said it was possible strikes could follow.
'Policy to consult'
"Industrial action is clearly an option, which could mean strike action taken by some or all of our membership in the company," he said.
Pierre Danon, chief executive of BT's retail arm, said: "While I fully respect the Communication Workers Union's role in representing their members' interests, some of their words are distorting the true situation and helping no one.
"It is our policy to consult closely with the unions on any initiatives that affect our people and the India issue was no exception."
The opening of the BT centres in India - where salaries are about �1.25 an hour compared with �5-�10 in Britain - is part of BT's strategy to consolidate 104 UK locations into 33 centres and save �150m per year.
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