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| Thursday, 2 May, 2002, 08:00 GMT 09:00 UK Record number of advert complaints ![]() A slimming advert attracted most criticism Complaints about a record number of adverts were received last year, according to the industry's watchdog. More than 10,000 adverts came in for criticism attracting more than 12,500 complaints, said the Advertising Standards Watchdog (ASA). The most complained about advert was a direct mailing for a slimming pill Berry Trim Plus, sent by Health Laboratories of North America, which attracted 211 complaints.
There was also a 50% rise in the number of complaints about internet adverts at 750. A complaint about a text message sent to mobile phones was also upheld for the first time. And complaints about direct mail increased by 51% to 3,106 last year. ASA investigated more than 800 of these complaints, said its annual report. Taste and decency Most of the complaints were about misleading claims but 20% were about taste and decency. More than 90% of the complaints were from members of the public rather than other companies. Lord Borrie QC, ASA chairman, said: "If advertisers, or agencies, feel inclined to excuse themselves from a breach of the Codes on the grounds that `only one person complained', I would urge them to think again. "The success of the system, which is watched carefully in both Brussels and Whitehall, will be judged on complaints and not complainants. He said the industry had to exercise self restraint. | See also: Top UK stories now: Links to more UK stories are at the foot of the page. | ||||||||||||||||||||||
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