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Friday, 14 September, 2001, 05:09 GMT 06:09 UK
Post office services scheme trial
Post office
The new services could be a "lifeline" to rural areas
A �30m scheme which will offer new services and information in post offices is being tested in Leicester.

The pilot project, called "Your Guide", is described as an important step towards building a modern network of post offices.

Information on benefits, jobs, training and grants will be accessed via touch-screen kiosks, freephones and leaflets.

The Leicester pilot, launched on Friday by the Trade and Industry Secretary, Patricia Hewitt., will run for six months.


The success of this project is vital to the future of the network of post offices

Neville Bain, Consignia
She said: "'Your Guide' is an excellent development.

"I am looking forward to hearing what customers across Leicestershire and Rutland think of the new service.

"Their views will help us develop a system for the whole of the UK."

The chairman of the postal group Consignia, Neville Bain, said: "The success of this project is vital to the future of the network of post offices."

'Rural lifeline'

A total of 268 post offices have been equipped with "Your Guide".

Customers can access the information in a number of ways including leaflets and computer screens.

In some of the larger post offices there will be advice sessions with experts.

Richard Wakeford, chief executive of the Countryside Agency, welcomed the scheme.

He said: "This will provide a real lifeline to rural communities, especially because of the number of rural post offices seemingly at risk of closure."

See also:

18 Apr 00 | UK Politics
Ailing post offices offered lifeline
12 Apr 00 | UK Politics
'Post Office must modernise'
15 Feb 00 | UK Politics
Lifeline for village post offices
28 Jan 00 | UK Politics
Post Office to become plc
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