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| Tuesday, 28 November, 2000, 18:53 GMT Apologies after nine-hour rail ordeal ![]() Travellers were stuck on the train after a power failure Deputy Prime Minister John Prescott has apologised for the continuing rail chaos after a group of passengers' two-hour train journey became a nine-hour nightmare. Railtrack has admitted it was to blame after about 30 travellers spent several hours trapped overnight on a Midland Mainline service from London to Nottingham following a power failure. The incident follows Monday's instruction to rail companies from the Prime Minister to draw up new "robust" Christmas timetables. The delayed Midland Mainline journey is the latest in a series of UK rail disruptions caused by bad weather as well as speed restrictions and track repair work following the Hatfield crash. 'Terrible experience'
"We can only hope that we can improve that and indeed, we give our apologies, basically, to the staff who are working extremely hard to try and get it back - we admire their efforts - and indeed to the passengers who are suffering through that," he told MPs during question time. But he ruled out renationalisation and stressed the improvements promised by the rail industry. Railtrack Commercial Director Andrew Dawson admitted the company was to blame for the delays to the Nottingham train. He said that a combination of problems with a signalling cable south of Bedford, overhead wires close to nearby Flitwick and other trains had caused the delays. He apologised and added that passengers ought to apply for compensation through Midland Mainline.
"By the time the fault was fixed, the line near Kettering had been closed for essential track replacement work. "We are really sorry that anybody travelling with us is experiencing extended journey times, but clearly this is too much." Incensed passengers Passengers said they were "incensed" and "furious" after setting out from St Pancras station in London at about 2200GMT but only arriving in Nottingham just before 0700GMT on Tuesday. The journey from London to Nottingham once took one hour and 45 minutes. Even with ongoing restrictions in the Hatfield rail crash aftermath, it should have taken less than three hours. The passengers were eventually allowed onto a coach at Kettering railway station and finally arrived at Nottingham just before 0700GMT, around seven hours late. One unnamed female passenger said as she arrived at Nottingham: "I think it is a country in crisis. "The amount of time we spent on the train was the same amount it would have taken to have flown across the Atlantic." |
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