| You are in: Technology | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Thursday, 31 October, 2002, 12:13 GMT First victim of broadband price war ![]() More companies are offering cheap broadband deals The broadband price war in the UK has claimed its first casualty with the low-cost start-up ET Global Solutions going bust. The company, which was one of the first in the UK to offer broadband services for less than �20 a month, has ceased trading and closed down its website. Its collapse has raised doubts about whether cut-price operators offering low-cost broadband services can survive. Gio Internet, which offers broadband for �17.99 per month, will take over ET's customer base. Any customers wishing to cancel services can do so, although they will be tied into their three month contracts. Those that have paid for services that they have not received will be contacted by Gio and offered two months' free service. Different league Abdul Khalif, Managing Director of Gio, promised users a more stable service.
"It is not in the same league as companies that are running into difficulties," he added. However there is a proviso to the cheap offering from Gio. "It is a promotional offer. We have been subsidising it," Mr Khalif said. At the end of the year it is likely to go up in cost "to around �20", he told BBC News Online. Angry consumers A flurry of internet service providers started offering consumers cheap, subsidised deals, following a broadband price cut by BT earlier in the year.
A similar situation occurred when flat-rate internet access was introduced by BT in 2000. Many of the cut-price operators soon went out of business, leaving behind a flood of angry consumers. Questionable business models Industry watchers are not surprised to see ET Global Solutions go under, but point out that such failures tarnish the whole image of broadband. "The demise of ET Global raises fears about the financial stability of similar low cost ISPs operating without the appropriate financial backing, management and technical know-how to provide a good level of service," commented broadband industry watcher ADSL Guide on its website. "In our conversations with these providers, they insist their model is sustainable but as we have seen, taking the word of the company is questionable, particularly new companies with no track history to back up their plans." ADSL Guide advised users interested in taking up cheap broadband services to pay by credit card which will offer a better level of protection if the firm runs into difficulties. |
See also: 23 Oct 02 | Technology 04 Oct 02 | Technology 27 Sep 02 | Technology 26 Sep 02 | Business 20 Sep 02 | Technology Internet links: The BBC is not responsible for the content of external internet sites Top Technology stories now: Links to more Technology stories are at the foot of the page. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Links to more Technology stories |
![]() | ||
| ---------------------------------------------------------------------------------- To BBC Sport>> | To BBC Weather>> | To BBC World Service>> ---------------------------------------------------------------------------------- © MMIII | News Sources | Privacy |