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Slower Spending

Gillian explains why Marks and Spencer has reported a fall in sales over the key Christmas trading period.

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Open Skies

Rachel looks at BA's plans to launch its first services between US and continental Europe.

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Pulling the Plug

Rob meets a viewer whose phone line was cancelled because his provider thought he was dead.

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Format War

Why the backers of the Blu-ray high definition DVD system are predicting victory in the format wars with HD DVD.

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