October 17 - October 21

CONSUMER DIRECT

England, Wales and Scotland

Northern Ireland

October 10 - October 14

AIR TRAVEL SURCHARGES

Air Transport Users Council

WILLS

Law Society Probate Section

The Public Guardianship Office

The Law Society

Unclaimed Assets Register

Solicitors for the Elderly

Probate and Inheritance Tax helpline
0845 30 20 900

CHANGES TO POSTAL CHARGES

TELECOMS MIS-SELLING

OFCOM

Uswitch

COMMUNITY INTEREST COMPANIES

DTI

Social Enterprise Coalition

BANK CHARGES

Office of Fair Trading

SHARE SCAMS

Financial Services Authority

October 3 - October 7

CHARITABLE GIFTS FOR CHRISTMAS

Good Gifts Catalogue
020 7794 8000

Oxfam Unwrapped
Tel: 0870 410 5030

Kids for Kids
Tel: 07957 206440

DIRECT MARKETING

Mailing Preference Service

Telephone Preference Service

Fax Preference Service

Royal Mail Sales Centre
08457 950 950

ALLSPORTS VOUCHERS
FAO Allsports Administrators
BDO Stoy Hayward
8 Baker Street
London
W1U 3LL

MOBILE PHONE ROAMING CHARGES

September 26 - September 30

INVESTMENT QUESTIONS

IFA Promotion

OLYMPIC CONTRACTS

London Development Agency

LONGEVITY

Financial Services Authority

The Debt Management Office

INTERNET ADDRESSES

Domain Name Dispute Resolution Service

September 19 - September 23

Direct Debit

Zandra Rhodes interview
STAR Awards

Fashion and Textile Museum

The Woodland Trust

Climate Care

The Carbon Neutral Company

Student Finance

Charity Knitters

September 12 - September 16

Dodgy Builders

The contract Gillian referred to for minor building work, is the:

Building Contract for a Home Owner/Occupier (to comply with the Unfair Terms in Consumer Contracts Regulations 1999.)

National Insurance Contributions Office
0845 915 6914

OPAS Pensions Helpline
0845 601 2923

Pension Advisory Service

Vegetable Oil Engines

Smartveg

Dieselveg

Domestic Violence
Domestic Violence Helpline: 0808 200 0247

Citizens Advice

Savings Rates

September 5 - September 9

European Health Insurance Card

Red Letter Days

Administrator of Red Letter Days, Kroll, 10 Fleet Place, London. EC4M 7RB

Visa debit card chargebacks

Halifax Customer Services: 0845 720 3040

August 30 - September 2

Energywatch

Child Trust Funds
UK Helpline (08:00 to 20:00 hrs): 0845 302 1470

Financial Ombudsman Service
Consumer Helpline: 0845 080 1800

July 25 - July 29

Tiny and Time
[email protected]
0870 830 3288

EUjet

Holidays Uncovered

Association of British Travel Agents

Air Transport Users Council

July 18 - July 22

The Stakeholder Helpline

Civil Service Pensions

The Financial Services Authority

The Pensions Advisory Service

Saynoto0870

July 11 - July 15

Telephone Preference Service

July 4 - July 8

Cable & Wireless class action helpline
001 800 293 9236 (please note this is a recorded message and you are paying for a transatlantic call)

The Carbon Trust

Standard & Poors

Moneyfacts

Experian

Telephone Preference Service

Icstis

Big Challenge Campaign Pack and Competition application form

Princess Royal Trust for Carers

UK Carers Net

Carers UK

Year of the Volunteer

Business Link for London

ConstructionSkills

Ofgem

Big Challenge Campaign Pack and Competition application form

May 30 - June 3

Alzheimer's Society's booklet - 'When does the NHS pay for care?'

Manure tax

May 23 - May 27

English Wine Week

UK Resource Centre for Women in Science, Engineering & Technology

Financial Services Authority

National Care Homes Association

Nursing Home Fees Agency

Age Concern

Experian

Equifax

Consumer Credit Act

South Witham Broadband Ltd
19 Great Close
South Witham
Lincolnshire
NG33 5QH

May 9 - May 13

Financial Ombudsman Service

Citizens Advice Bureau

Royal Institution of Chartered Surveyors

MG Rover Top Talent

Rover Crisis Support Group
0776 692 3200

May 2 - May 6

Attenborough Nature Reserve

Metall-FX

The Insolvency Service

Law Society's Probate Section

Public Guardianship Office

The Probate Service

Financial Ombudsman Service

April 25 - April 29

Financial Services Register

Claim Your Tax Back

Professional Liquidators Helpline
0870 523 4803

National Savings & Investments

Child Trust Fund

Financial Services Authority

Professional Contractors Group

HM Revenue & Customs

April 18 - April 22

E111 forms - Department of Heath

Travel insurance for people with health problems

Business Link

Split cap compensation

Salt

Insurance for the mature traveller

Terrablu

Columbus Direct
0800 980 1030

SAGA
0800 056 5464

Age Concern
0800 169 2700

Business rates

CABS
0121 687 5357
[email protected]

April 11 - April 15

The Peoples Web

TrustNet

ProShare Investment Clubs

ShareGift

Jobcentre Plus MG Rover Hotline
0121 254 5710

Rover Employee Helpline
0845 456 9669

Department of Trade and Industry

Ofcom

Office of the Telecommunications Ombudsman

Split Caps - Fund Distribution Ltd

Your Rights - a guide to money benefits for older people

Association of Retired and Persons over 50 (cost-saving schemes)

April 4 - April 8

Independent Financial Advisors

The Budget

Moneyfacts

Icstis

Working Families

KohnCougar

Sharedealing

The Share Centre

Halifax ShareBuilder

March 21 - March 25

Authentic Business by Neil Crofts
Published by Capstone Books
Price �12.99
ISBN 1-84112-649-7

Low Incomes Tax Reform Group

March 14 - March 18

FSA Consumer Information

The SIPP Provider Group

Pensions Helpline
0845 601 2923

National Insurance Contributions Office
0845 915 5996

March 7 - March 11

The National Trust

Henchman ladders

School Holidays Offer

Thomas Cook
0870 750 1888

Airtours
0870 191 3739

Thomson and Skytours
0870 162 5680

First Choice, Unijet and Sunstart
0870 850 3931

Virgin Holidays
0871 222 5659

Kuoni
Offers may be booked through any travel agent

Say no to 0870

@work campaign

VOIP - Skype

Dialysis holiday

February 28 - March 4

Ethical Child Trust Fund

Cooperative Insurance Society

FTSE4Good Tracker

February 21 - February 25

Law Society

Society of Will Writers

ITsafe

DTI Inspectorate
[email protected]

Cancer dye list

Phone calls

February 14 - February 18

Renewable energy

Skype - voice over internet phone calls

Asbestos

February 7 - February 11

Royal Mail

OpenOffice.org

Fishonline

ICSTIS

Information Commissioner
01625 545 745

Mailing Preference Service

mmO2 Shareholder Helpline
0808 100 4102

January 31 - February 4

Rachel Elnaugh

Equal Opportunities Commission

Mailing Preference Service

Powergen Micro CHP

January 24 - January 28

A Quarter Of

The Leasehold Advisory Service

Childcare Hotline

Working Families

Non-Geographical Alternative Phone Numbers

Energywatch

January 17 - January 21

Financial Ombudsman Service

Association of Policy Market Makers

Neville James (endowment brokers)

Foster & Cranfield (auction house)

Teacher Training Agency

mmO2 Shareholder Helpline
0808 100 4102

Endowment complaint handling contributors
Marianne Fitzjohn, Endowment Justice
David Lloyd, Endowment Solutions
Mark Davies, FS Complaint Handling

Disability Rights Commission

UKSA

Pathburner

ShareGift

Morningstar

The Pension Service

Institute of Public Loss Assessors

Environment Agency

National Mobile Phione Register

Year of the Volunteer

Experian

Financial Ombudsman Service

ProShare

Financial Services Compensation Scheme website

For the latest news on David Aaron Ltd

Business in the Community

Disasters Emergency Fund

Split Caps - Fund Distribution

Association of Investment Trust Companies

December 13th - December 17th

National Savings

Nominet

Icstis

Financial Promotions Hotline
08457 300 168

British Library

Good Gifts

World Gifts

Past Masters

Friday 10th December
Pensions Advisory Service

Thursday 9th December
The National School of Forestry

Wednesday 8th December
Childcare Approval Helpline on 0845 767 8111 or

The watermill Rob visited in Cumbria can be found at

Form E111 Contact the Department of Work and Pensions for all queries when claiming retrospectively on 0191 218 7547.
If you are a student or au pair etc and need to check which form to use because you're unsure whether or not you're a UK resident then call 0845 915 4811
Name of leaflet that should answer all questions "Health Advice for Travellers"

Monday 6th December
The internet site for model railway and other hobby enthusiasts is

November 29 - December 3rd

Trading Sandards

Office of Fair Trading

Carers Rights Guide

Courts Helpline
for shareholders and customers
0870 950 1333

Moor Car

November 22 - November 26

Better Payment Practice Campaign

To order a 2005 Investment Calendar at �16.20 (including delivery), email [email protected], phone 020 7827 5262 or write to:
FOW
Park House Park Terrace
Worcester Park
Surrey
KT4 7HY UK

Association of British Travel Agents

Prince's Trust Enterprise Scheme

Information for Auctionworld

Abbey Shareholder Line
0870 532 9430

R85 Tax forms

Energywatch

November 15 - November 19

TrustNet

iShares

Co-Operative Bank

Charities Aid Foundation

Help the Aged - Winter Deaths Campaign

Warm Front Scheme (England only)
0800 316 6016

Clothes pegs

TMTerrain

The Pension Service - pension credits

Adviceguide

Social Security Agency - Northern Ireland

The Department for Work and Pensions

The Inland Revenue

Macmillan Cancer Relief

Cynflex

Prowess

Stephen Eckett - The UK Stock Market Almanac 2005, published by Harriman House

Energy prices

Uswitch.com

SimplySwitch

Credit cards declined abroad - useful numbers

Barclaycard
+44 1604 230230

RBS/NatWest
+44 1268 508020

HSBC
+44 1226 261010

HBOS
+44 8457 283848

The Law Society

Solicitors for the Elderly

Public Guardianship Office

Energy Helpline
0800 512012

Energy Saving Trust

Financial Ombudsman Service

Affordable Art Fair

British Franchise Association

Smith Anderson

Icstis

International Pension Centre
0191 218 77 77

Pension Credit Application Line
0800 99 1234

Office of the Pensions Advisory Service (Opas) Helpline for Women

Centrica shareholder helpline
0870 600 3985

Moneyfacts

Staywarm

Embracing Diversity

Bury Employment Support and Training

Insolvency Services

Companies House

Halifax
0845 604 2543

Lloyds Registrars
0870 600 3999

The Patent Office

Intellectual Property

Midge Ure

British Energy

The Information Exchange

It Pays Dividends

The Rookie Day Trader

Alpesh Patel

Icstis

Otelo

Ofcom

Environment Agency

Groovy Food Company

September 27 - October 1

SOG Group

National Debtline
0808 808 4000

Financial Services Compensation Scheme

Change the World for a Fiver

Tax Credit Helpline Numbers
GB 0845 3003900
NI 0845 6032000

Abbey Shareholders Helpline
0870 5329430

Mobile Equipment Enclosures Ltd

September 13 - 17

Optima Energy Management

Bath-Knight

Care-Knight

Wiltshire Farm Foods

Liquidator for wills feature - UPDATE - DSB Estate & Tax Planning Ltd are now handling queries relating to Meridian wills

Liquidator for wills feature - see above

Hats feature

Isle of Wight clothing company

September 6 - 10

Rise Travel

Loan Sharks Helpline
Available in the West Midlands area
0121 693 1122

Citizens Advice volunteers
08451 264 264

August 31 - September 3

Donating your old computer

Mature Times
Available free from libraries in England and Wales

Winter Fuel Payment Helpline
08459 15 15 15

July 26 - 30

British Taekwondo Council

British Taekwondo Control Board

Trading in share options

Financial Planners

Blackpool Pleasure Beach

International investments
John Scott & Partners

Private Roads Services

Pod workstations

International Numerology Association

The Pensions Forecasting Service
0845 3000168
Form BR19

Pensions Advisory (OPAS) Helpline
0845 6012923

RedRat

Financial Ombudsman Service

Haverhill Enterprise

FSA Consumer Helpline

IFA Promotion

Society of Financial Advisers

July 12 - 16

Yorkshire Forward

Virtual Enterprise Networks

Digital Yorkshire

Warm Front payments

It's Nut Free
Tel: 01765 641890

July 5 - 9

Driver Transport Training
01359 251 717

Driving as a career

Professional Drivers Association

Holiday contacts:

American Express
0800 028 7573 or 0800 700 737

Co-operative Insurance Society (CIS)
08457 464 646

Atlas Direct
0800 013 1213

Accomplish Travel
020 8873 1840

Citybond Travel
0870 444 6431

Extrasure
0870 850 6090

InsureandGo
0870 2202240

Norwich & Peterborough Building Society
0845 300 7077

Travel Insurance Agency
020 8446 5414

The AA
0870 606 1612

Marks & Spencer Money
0800 068 3918

Association of Independent Tour Operators (AITO)

FSA advert Complaint Line
08457 300 168

Covelink Marine

June 14 - 18

Department for Work and Pensions

JobCentre Plus

Inland Revenue

Carers UK

Citizens Advice

Princess Royal Trust for Carers

Contact a Family

Association of Independent Financial Advisers

Pension Service

Carers UK's Carers Line
0808 808 7777

Employers for Carers

BT and Carers UK are sponsoring a Carers Award in the Working Families Employer of the Year Awards

A copy of the Carer's Bill can be found at:

BBC Action Line for a free carers booklet
08000 565450

Brum Bus

June 7 - 11

Julian Graves

Patient Choice

British Cattle Movement Service

May 31 - June 4

Lafre

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