Bank charges debate

In the controversy over bank charges, many Money Box listeners have contacted the programme to express their support for banks, and their frustration at the 'feckless'.

Last month, banks won an important ruling at the new Supreme Court in a legal battle over allegedly unfair bank fees for those who go over drawn.

But many people say those who do not manage their accounts efficiently deserve to be penalised.

This week the programme brings two Money Box listeners together.

Matt Briggs wants to claim back more than £1,000 of bank charges that he says were unfair.

But, Ray Seymour thinks people like Matt have been rightly penalised for breaking their contract, and should stop 'bleating' on about it.

Presenter Paul Lewis tried to see if they could reach a mutual understanding.

This item was first broadcast on Radio 4's Money Box on Saturday, 5 December 2009