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Page last updated at 09:54 GMT, Tuesday, 23 June 2009 10:54 UK
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External links and helplines

If you require any further information following our programme, you may find the following internet links useful.

The BBC is not responsible for the content of external internet sites

Employment rights
Consumer protection
Currency conversion loss
AVIVA

EMPLOYMENT RIGHTS

Changes from April 2009

Directgov: Grievance, disciplinary and Employment Tribunal procedures from 6 April 2009
BERR: Taking a dispute to the Employment Tribunal after 6 April 2009
BERR: Holiday entitlement
BERR: Flexible working and work-life balance
BERR: Changes to how the National Minimum Wage is enforced

General links

Directgov: Employment terms and conditions
Directgov: Pay & the National Minimum Wage
Directgov: Resolving workplace disputes
Directgov: Employment contracts & conditions
Directgov: Working hours
Directgov: Discrimination at work
HM Revenue and Customs: National Minimum Wage
Worksmart (from the TUC): Your rights at work
Acas
Advice Guide: Employment in England
Advice Guide: Employment in Wales
Advice Guide: Employment in Scotland
Advice Guide: Employment in Northern Ireland
Health and Safety Executive (HSE): Workers

Lay offs and temporary working

Directgov: Being temporarily laid-off work
ACAS: Advice leaflet - Lay-offs and short-time working
ACAS: Lay-offs and short-time working

Age discrimination

The Employment Equality Age Regulations 2006
Age Positive
Directgov: Age discrimination
BERR: Age discrimination
The Pensions Advisory Service 0845 6012923
The Pension Service: age discrimination
Advice Guide: Age Discrimination
Age Concern: Age discrimination
Help the Aged: Age equality
Age Positive
TAEN: The Age and Employment Network
Employers Forum on Age

Redundancy

Directgov: Redundancy and leaving your job
Worksmart: Redundancy
BERR: Redundancy
TUC: Facing redundancy
HMRC: Redundancy factsheet

CONSUMER PROTECTION

The Financial Services Consumer Panel: FSA needs to get consumer protection right
The Financial Services Consumer Panel: Turner Review must not unbalance FSA
FSA: The Turner Review
Conservative Party: Sassoon report into tripartite financial regulation

CURRENCY CONVERSION LOSS

APACS: Payment Advice: Using your card overseas.
The UK Cards Association
Which? Advice: Holiday scams
Holiday Watchdog: Dynamic currency conversion
HM Courts Service: Making a cross border claim in the EU
European small claims procedure

AVIVA

Aviva reattribution customer helpline: 0800 051 1300

AVIVA
AVIVA: What is AVIVA doing?
AVIVA: Press Release
Policyholder Advocate: Main report
Policyholder Advocate
Policyholder Advocate Roadshows
Norwich-Union-Policyholder-Reatribution
FSA (July 2008): FSA provides preliminary view of Aviva's proposed reattribution offer
ABI



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