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Last Updated: Saturday, 3 November 2007, 10:48 GMT

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External links and helplines

If you require any further information following our programme, you may find the following internet links useful.

The BBC is not responsible for the content of external internet sites.

Data loss

Credit card consumer protection

World markets

Energy

DATA LOSS

HMRC has set up the following helplines,
(open from 0830 to 1700 Monday to Thursday and 0830 to 1630 on Fridays):

Surname beginning A-E: 0845 91 50249 or 0845 91 50134

Surname beginning F-J: 0845 91 50242 or 0845 91 50139

Surname beginning K-O: 0845 91 50267 or 0845 91 50244

Surname beginning P-T: 0845 91 50201 or 0845 91 58845

Surname beginning U-Z: 0845 91 50139

HMRC: Information we hold about you - Data protection

Standard Life - customer helpline: 0800 027 2344

FSA - money made clear (consumer helpline: 0845 606 1234)

FSA: Countering financial crime risks in information security

National Consumer Council: privacy and data protection

Data Protection Act 1998

CIFAS: The UK's Fraud prevention service

Home Office Identity Fraud Steering Committee

All Party Parliamentary Group on Identity Fraud

Fraud Advisory Panel

Information Commissioner's Office

Information Commissioner's Office - how to request information on data held about you

Financial Ombudsman Service

Experian (main site)

Experian: Obtaining the �2 credit report (online or in writing: �2 or by phone: �3.50)

Equifax (main site)

Equifax: Obtaining the �2 credit report (scroll down page for details)

Callcredit (main site)

Callcredit: Obtaining the �2 credit report

CREDIT CARD CONSUMER PROTECTION

Office of Fair Trading

OFT press release: Section 75 appeal in the House of Lords

APACS

APACS press release: Credit card industry welcomes clarification of section 75 protection for its customers

Card Watch

Directgov press release: House of Lords upholds decision on credit card cover for overseas purchases

Financial Ombudsman Service

VISA

Mastercard

WORLD MARKETS

London Stock Exchange

FTSE

Tokyo Stock Exchange

Bank of England

European Central Bank

US Federal Reserve

ENERGY

Home Heat Helpline 0800 33 66 99 (Mon to Fri 9am-8pm and Sat 9am-3pm)
Energywatch consumer helpline - 08459 06 07 08
Energy Saving Trust helpline - 0800 915 7722
Energy Efficiency Advice Centres - 0800 512 012
Winter Fuel Payment Helpline - 08459 15 15 15

energywatch

Energy Retail Association

Home Heat Helpline

Ofgem

Ofgem: Help for vulnerable customers

Department for Business Enterprise and Regulatory Reform: Fuel Poverty

Department for Business Enterprise and Regulatory Reform: Fuel Poverty Advisory Group

DEFRA: Fuel Poverty

Right to Fuel Campaign

National Energy Action

Energy Saving Trust

Warm Front