If you require further information on any of the issues covered in Money Box, you may find the following links useful:Endowment compensation woe
Pension compensation hope for thousands
(Opas operates a national helpline on: 0845 601 2923, calls are charged at local call rate).
11 Belgrave Road
London
SW1V 1RB
Fax: 020 7233 8016
E-mail: enquiries@opas.org.uk Invicta House, Trafalgar Place
Brighton BN1 4DW
Telephone: 01273 627600
Fax: 01273 627688
E-mail: helpdesk@opra.gov.uk 11 Belgrave Road
London SW1V 1RB
Telephone: 020 7834 9144
Fax: 020 7821 0065
E-mail: enquiries@pensions-ombudsman.org.uk NAPF
NIOC House
4 Victoria Street
London SW1H 0NX
Tel: 020 7808 1300
Fax: 020 7222 7585
E-mail: membership@napf.co.uk
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Call them on 0808 808 4000 Monday to Friday 09:00 BST - 21:00 BST or Saturdays 09:30 BST - 13:00 BST.
Payday loans
Freephone: helpline open from 08:00 BST to 20:00 BSTMonday to Friday - 0800 138 1111
Pension Credit
Pension Credit helpline: 0800 99 1234
Help the Aged SeniorLine: 0808 808 7575
If you would like to apply for pension credit, you can do so by calling: 0800 99 1234.
The line is open from 0800-2000 BST, Monday to Friday; and 0900-1300 BST on Saturday.
If you have speech or hearing difficulties, the textphone number is 0800 169 0133.
When you call, you will need your National Insurance number, and information about any income, savings and investments.
Pension Credit will be paid from October 2003. As long as you apply before October 2004, your money will be backdated.
Age Concern has a free information line: 0800 009966.
And the Help the Aged line is: 0808 800 6565 (open 0900-1600 BST Monday to Friday).
Winter fuel allowance
For more information about Winter Fuel Payments, for advice, or to get a claim form for past winters, ring the Winter Fuel Payment Helpline on 0845 9 15 15 15 (0845 601 5613 for textphone users).
Lines are open Monday to Friday from 0830 GMT to 1630 GMT and calls are charged at local rates.
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