Earlier this year a Law in Action listener contacted us about problems he had been having bringing a complaint against a solicitor.

He says that the advice the Law Society gave him meant that he ended up being threatened with defamation proceedings.

Because of the nature of the complaint we cannot tell you who he is, or what the complaint was, but he explains what went so badly wrong. And the spokesperson for the Law Society's complaints, Geoffrey Negus, explains how our listener ended up in such terrible situation and what you can do to avoid the same problem.