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bannerWednesday, 25 July, 2001, 08:57 GMT 09:57 UK
Pushing tin in the tower
Air traffic controllers
Fed up flying in circles waiting for your flight to land? Spare a thought for the air traffic controllers juggling up to a dozen planes at a time, writes BBC News Online's Megan Lane.

It's a familiar scene at airports around the nation. As packed planes park up on the Tarmac waiting for a take-off slot, planes stack up in the skies above waiting clearance to land.

Crowded skies
180m passengers in UK in 2000, up 7% on 1999
Biggest rises at Stansted, up 26%, and Luton, 18%
Scottish airports had 11.6% rise
And things look set to get worse as the holiday season reaches its peak. Delays and cancellations seem inevitable.

Over July and August, some six million Britons jet off to the Mediterranean in search of sun. And it's up to increasingly overworked air traffic controllers to guide the planes through the crowded skies over Europe.

All-day rush hour

Laurence King, chairman of the controllers branch of the IPMS union, says fatigue and work-related stress are commonplace.

Stranded passenger
Waiting for take-off: The surge in flights has led to long delays
''In the past we used to have a summer peak and then a winter lull when you could recharge your batteries. You don't get that any more.

"The winter levels now are about equivalent to the summer traffic of three years ago, so you're going full pelt all the year, and it's beginning to tell."

Not only are the skies full year-round, planes are now coming and going thick and fast around the clock.

"It's becoming a younger person's job - most controllers are planning to retire well before 60," says Mr King, who controls en route flights at Manchester.

Filling the skies

With the system working at near-capacity, aircraft have to stay on the ground until it's safe to fly - in other words, controllers create congestion to avoid air traffic jams.

In the first three months of this year, almost one in four flights in the UK took off more than 15 minutes after the expected departure. That compares to one in 10 flights seven years ago.


Although air traffic control accounts for more than half of all delays, Mr King says a hold-up may well be down to a passenger dawdling through duty-free, delays in stowing luggage, or nasty weather.

"It pains us to talk about delays - it's a source of professional pride to get flights off in time. But if a plane misses its slot, chances are that the next slots will already be filled."

Then there's the complex system within Europe - currently being streamlined - where 55 air traffic control centres supervise about 1,000 sectors of air space.

Controllers in the United States, by comparison, supervise twice as many flights from 20 centres.

Cracks showing

With the number of flights in and out of the UK set to double to about four million by 2015, the infrastructure is already straining under pressure.

Air traffic controller
Controllers fear airlines will lay off staff to cut costs
To pay for the upgrades needed to keep pace, the government has embarked on a controversial part-privatisation of the national air traffic control system.

A consortium of leading airlines plans to buy a 46% stake, but this has been delayed by a last-minute hitch on price.

At issue is the amount to be invested in a new flight data processing system (to replace the one that broke down last summer) and in the new nerve centre at Swanwick, Hampshire, due to open in January, five years behind schedule.

Cruise control

Although Swanwick has new electronic tools to predict flight paths - and possible trouble spots - to make controllers' jobs easier, the training required takes staff out of circulation.

John Cusack
John Cusack starred as a stressed controller
So how true to life is the film, Pushing Tin, in which macho controllers push themselves - and the air space available - to the limit?

As with any Hollywood concoction, it's something of an exaggeration. Yes, it can be frantic, Mr King says, but controllers have to co-operate, not compete.

"You have to know how the person controlling the sector next to yours is going to react. Air traffic control is like a game of four-dimensional chess, except you're all on the same side."

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