EuropeSouth AsiaAsia PacificAmericasMiddle EastAfricaBBC HomepageWorld ServiceEducation
News image
News image
News image
News imageNews image
News image
Front Page
News image
World
News image
UK
News image
UK Politics
News image
Business
News image
Sci/Tech
News image
Health
News image
Education
News image
Sport
News image
Entertainment
News image
Talking Point
News image
In Depth
News image
On Air
News image
Archive
News image
News image
News image
Feedback
Low Graphics
Help
News imageNews imageNews image
News imageFriday, June 25, 1999 Published at 23:44 GMT 00:44 UK
News image
News image
Health
News image
Hunting the Net's health sharks
News image
Unsubstantiated claims have been made for magnetic bracelets
News image
Trading standards officers are beginning an international effort to clamp down on fraudulent claims for remedies on the Internet.

They are to discuss e-commerce with representatives of the Office of Fair Trading and industry at the Institute of Trading Standards Administration conference in Edinburgh on Saturday.

The debate comes just days after the US Federal Trade Commission (FTC) launched Operation Cure.All, designed to prevent bogus claims appearing on the Internet and direct consumers to "good quality health information" instead.

Earlier this month, the Advertising Standards Authority ruled that suppliers of magnetic bracelets and necklaces could not prove claims that they relieve pain.

'Bogus claims are common'

David Sibbert, vice-chairman of the institute, said that bogus claims were fairly common on the Internet. The institute had performed a wide sweep of health sites and had forced the removal of offending pages.


[ image: The potency of shark cartilage capsules is unproven]
The potency of shark cartilage capsules is unproven
"Action has been taken to remove the worst sites, but follow-up action has to take place because some haven't been removed yet."

Another sweep - looking beyond health - had found misleading information, false prices, unfair contract terms as well as unlawful health claims.

The only way to tackle fraudulent claims on the Internet was through an international effort, he said, and this would be one of the areas examined during the conference.

Possible ways forward might include hallmarks or accreditation for sites to show they were reputable.

"People could look for an emblem, or a trust mark, that shows that the information can be trusted and they can be sure that it is correct," he said.

But regulation was not the solution on its own and those involved would have to consider all the alternatives, he said.

Caution is the best policy

In the meantime, Mr Sibbert recommended caution when digesting health claims on the Internet.

"Only go for recognised products that have been approved by the medical profession," he said.

"As far as I am aware, there are no miracle cures - as these sites suggest - for cancer, for Aids or things of that nature.

"The issue must be that consumers take proper medical advice, and not get carried away by claims they might see on the Internet. It's as simple as that."

US takes action

As it launched its campaign on Thursday, the FTC named four companies it said "made deceptive and unsubstantiated health claims concerning 'miracle cures' for serious illnesses" on their Websites.

The companies the FTC named were:

  • The Arthritis Pain Care Center which markets CMO, "purportedly a fatty acid derived from beef tallow"
  • Body Systems Technology for shark cartilage capsules that were claimed to cure cancer
  • Magnetic Therapeutic Technologies, for magnetic therapy devices that are said to be able to treat cancer, high blood pressure and a wide variety of other ailments
  • Pain Stops Here! also for magnetic devices - the FTC said 10 of the company's claims were unsubstantiated
Jodie Bernstein, director of the FTC's Bureau of Consumer Protection, said desperately ill patients in particular were vulnerable to exaggerated claims, and that such sites were on the increase.


[ image: ]
"Sites touting unproven remedies for serious diseases like cancer, heart disease, HIV/Aids and arthritis are exploding," she said.

She listed terms to watch out for in advertising - such as the promise of a "miraculous cure" - and warned that undocumented case histories were often used to substantiate claims.

If a product was only available through a single supplier, it was more likely to be a fraudulent product, she said.

News image


Advanced options | Search tips


News image
News image
News imageBack to top | BBC News Home | BBC Homepage |
News image

News imageNews imageNews image
Health Contents
News image
News imageBackground Briefings
News imageMedical notes
News imageNews image
Relevant Stories
News image
09 Jun 99�|�Health
Magnetic bracelets 'unproven'
News image
10 Dec 98�|�Health
Jaws treatment for cancer
News image
06 Nov 98�|�Health
Cyberdocs could be deadly
News image

News image
News image
News image
News imageInternet Links
News image
News imageNews image
Trading Standards Central
News image
US Federal Trade Commission
News image
European Agency of Information on Consumer Affairs
News image
News imageNews image
The BBC is not responsible for the content of external internet sites.

News image
News image
News image
News imageIn this section
News image
Disability in depth
News image
Spotlight: Bristol inquiry
News image
Antibiotics: A fading wonder
News image
Mental health: An overview
News image
Alternative medicine: A growth industry
News image
The meningitis files
News image
Long-term care: A special report
News image
Aids up close
News image
From cradle to grave
News image
NHS reforms: A guide
News image
NHS Performance 1999
News image
From Special Report
NHS in crisis: Special report
News image
British Medical Association conference '99
News image
Royal College of Nursing conference '99
News image

News image
News image
News image