Skip to main contentAccess keys help

[an error occurred while processing this directive]
BBC News
watch One-Minute World News
Last Updated:  Thursday, 6 March, 2003, 18:45 GMT
Phoneline access to GP care
GP consultation
Patients would have to call NHS Direct for GP care
Patients could have to call a nurse-led helpline to access GP care at evenings and weekends under �100m plans announced by the government.

NHS Direct would act as a "one-stop shop" for patients.

Around nine million people use family doctor services at evenings and weekends, with the elderly and parents of young children the most frequent users.

We now live in a consumer led world where services are expected 24 hours a day, seven days a week
John Hutton, Health Minister
The plans follow the publication of a new GP contract last month, which will allow doctors to opt out of having to provide patient care at evenings and weekends.

Instead, local health bodies called Primary Care Trusts (PCTS) would oversee arrangements.

The millions announced today will be allocated to PCTs over three years to enable them to set up new integrated out-of-hours services.

Shift

Under the plans announced by health minister John Hutton, patients would make one call to NHS Direct.

That would then give them access to a network of doctors, nurses, paramedics, pharmacists and walk-in staff.

Mr Hutton said: "We now live in a consumer led world where services are expected 24 hours a day, seven days a week.

"I believe that this shift in responsibility for arranging out of hours services from individual GPs to PCTs is right for doctors, right for patients and right for the NHS.

"Our objective should be clear. The priority must be to continue to improve the quality and responsiveness of out of hours care and to involve the widest possible range of healthcare professionals in its delivery.

"Patients needs are changing and out of hours services are already changing in order to meet them."


SEE ALSO:
Billions for GP services
21 Feb 03 |  Health
GP Contract: Impact on patients
21 Feb 03 |  Health


INTERNET LINKS:
The BBC is not responsible for the content of external internet sites


PRODUCTS AND SERVICES

News Front Page | Africa | Americas | Asia-Pacific | Europe | Middle East | South Asia
UK | Business | Entertainment | Science/Nature | Technology | Health
Have Your Say | In Pictures | Week at a Glance | Country Profiles | In Depth | Programmes
AmericasAfricaEuropeMiddle EastSouth AsiaAsia Pacific