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| Thursday, 18 October, 2001, 16:38 GMT 17:38 UK Social work on the front line ![]() We haven't got enough social workers. Many of those in the profession don't want to stay. That's the message from research published this week by Social Services leaders at their conference in Harrogate. Bad publicity surrounding child deaths like those of Victoria Climbie and Lauren Wright only hit recruitment even harder. So what impact is the recruitment crisis having on the work they do? BBC Health Correspondent Chris Hogg has been given exclusive access to Norfolk Social Services, a department recovering from an onslaught of bad publicity over the Lauren Wright case. He spent a day with a social worker on the Children and Families team. She is known only as Christine to protect her clients' identities. Christine has been trying to find a woman for months, a drug addict who abandoned her baby just before his first birthday. Social Services have arranged for him to be adopted by his grandparents and Christine's trying to get his mother's consent. But when she knocks on the door, she cannot persuade the woman to let her in. The door stays firmly shut despite Christine's best efforts. She'll have to try again tomorrow.
"It means, of course, that I will have to go back, and it means less time for another child, or another couple, because I have got to come all the way back here again." Understaffed The Children and Families team at Norfolk Social Services is understaffed. More than one in ten posts is vacant. That means each social worker has a heavy caseload. "It means that children are harmed before we can get to them, that there is less preventative work being done. "We can't get to them before something has happened - the child has got the bruise, or is already being neglected. It is very hard."
"Some of the mums feel that the child would be better off looked after by somebody else and they cannot get themselves together for some reason or another. Those ones I don't get cross at, I try and help them. "But then there are others - especially teenagers - who phone us up and say, 'oh, take, him away, I can't cope with him'. 'I get angry' "They think that social services departments have loads of time and can just take over their responsibility for their child because they are fed up looking after them - I get angry with those people." Next Christine makes a home visit. This time to a family where there's concern that the mother's alcohol problem could be putting her three children at risk. "I find that children are the experts, they always know when mum's drinking, and they know better than adults." The job that Christine does provides vital support to some of the most vulnerable members of the community. But people like her are in desperately short supply. "I think the good that social workers do is unseen in society. All people do hear about is the child deaths when things do go wrong. "If you do have a recruitment crisis, then you will have more child deaths without a doubt, and that is very sad." |
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