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Thursday, 5 July, 2001, 13:47 GMT 14:47 UK
Robinson dig tops TV complaints
TV presenter Anne Robinson
Anne Robinson said the Welsh were 'irritating'
Presenter Anne Robinson's comments about the Welsh on Room 101 caused the highest number of complaints for one programme last year, according to the Broadcasting Standards Commission (BSC).

The BBC Two comedy chat show, on which Robinson was a guest in March, prompted 427 viewers to contact the commission.

All said they considered Robinson's description of the Welsh as "irritating and annoying" to be racist.

The findings were revealed in the commission's annual review, published on Thursday.

Overall it showed a 3% increase, from 4,762 to 4,920, in the total complaints received about radio and TV programmes.

The majority, 46%, related to taste and decency. Complaints about adverts rose from 11% to 14%.

Awareness

The BSC is the statutory body for both standards and fairness in broadcasting on all terrestrial and digital TV and radio stations.

The commission's chairman Lord Dubs of Battersea presented the 2000-2001 review.

Billy Connolly
Billy Connolly went naked for Comic Relief

Commenting on the rise in complaints, he said: "The increase is partly a function of the fact that more people know we exist.

"But the public also seems increasingly willing to complain."

Objections about Room 101 were not included in the report's overall complaints data for fear of distorting the results over a single issue.

The second most complained about programme, with 86 people contacting the BSC, was BBC One's charity marathon Comic Relief, also in March.

Multiple taste and decency issues upset viewers. In particular they objected to comedian Billy Connolly's nude stunt in central London.

The also found irreverent comedian Ali G's interview with Victoria and David Beckham unfair.

Complaints about matters relating to sex or violence rose two per cent on last year - 22% and 13% respectively.

But Lord Dubs added: "Our most recent survey into public attitudes to broadcasting showed people were relatively more relaxed about the portrayal of violence or sex.

"But the use of swearing or offensive language was tolerated only if properly scheduled and preceded by clear information about the nature of the programme.

The same "surprise" element was highlighted as the reason most people complained about adverts.

Responsibility

The commission also found broadcasters increasingly ready to admit they had made a mistake - and try to avoid doing it again.

Broadcasters admitted responsibility for about 5% of the total complaints received by the commission last year.

Lord Dubs said: "There is more confidence in the system. What is there to be gained in denying there has not been a mistake made?"

The most complained about channel was ITV with 28% of the share, up 5% on last year.

Just 10% of standards complaints were upheld by the commission, but the figure was 21% for fairness.

The number of complaints upheld in part or in full rose from 36% to 47%.

See also:

11 Jun 01 | TV and Radio
New chief for TV standards body
04 Jun 01 | TV and Radio
'More rights for kids on TV' - report
28 Mar 01 | TV and Radio
Closer links for regulators
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