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Last Updated: Tuesday, 1 February, 2005, 18:23 GMT
Virgin Mobile's user numbers jump
Virgin Mobile
Virgin Mobile was launched in 1999
Customer numbers at Virgin Mobile are up 37% on a year ago, the UK's fifth- largest mobile phone operator has said.

Virgin said its total subscriber base reached 5.03 million by 31 December, and it added a net 417,000 users in the October-to-December period alone.

However, average customer revenues slipped to �132 ($248) in the quarter, down from �137 in the previous quarter.

This was enough to trigger a 19 pence fall in Virgin Mobile's share price to 246 pence on Tuesday.

The company blamed the fall in annual revenues per user (ARPU) on a regulatory cut in tariffs last September.

The group's churn level - when customers switch operators - edged higher to 16.2%.

'Milestone'

The no-frills mobile company was launched in 1999.

It floated on the stock market in July last year and is currently valued at about �670m.

In this last Christmas quarter we enjoyed record connections - our best ever quarter
Tom Alexander, chief executive

Described as a "virtual operator," Virgin differs from rivals, Vodafone, mm02 and Orange in that it does not own its own network - it uses T-Mobile's network to carry its calls.

The majority of its business comes from customers who buy pre-pay vouchers to top up their mobile phones.

On average, the firm spent �28 over the quarter on signing up each new customer, a "modest" increase, according to the company, given highly competitive conditions.

"In this last Christmas quarter, we enjoyed record connections - our best-ever quarter - resulting in Virgin Mobile passing its five million milestone," said Tom Alexander, chief executive of Virgin Mobile.

"Strong January trading has seen us make a good start to 2005."

Virgin Mobile employs 1,400 staff at three locations in Trowbridge, London and Daventry.




SEE ALSO:
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